Privacy Policy
Privacy Policy of Kayra Cabs
At Kayra Cabs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services, including our website, mobile app, and other platforms. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect various types of information to provide and improve our services, including:
Personal Identification Information:
Name, contact details (phone number and email address), address, date of birth, driver's license details, and payment information.
Booking and Trip Details:
Pickup and drop-off locations, travel dates, vehicle preferences, booking details, and trip history.
Device and Usage Data:
IP address, device type, browser type, operating system, and browsing behavior on our website or mobile application.
Location Data:
When you enable location services, we may collect real-time geographic location data to facilitate vehicle pickup, navigation, and improve our services.
How We Use Your Information
Your information is used for the following purposes:
Process your bookings and manage your reservations.
Verify your identity and maintain security.
Communicate with you regarding your bookings, promotions, offers, or service updates.
Improve our website, mobile application, and personalize your experience.
Provide customer support and resolve your queries or issues.
Comply with applicable legal obligations and enforce our terms and conditions.
Sharing Your Data
We value your privacy and do not sell or rent your personal information to third parties.
However, we may share your information in the following situations:
Service Providers:
Trusted third-party vendors who assist with payment processing, vehicle maintenance, customer support, technology infrastructure, and other business operations.
Legal Authorities:
When required by applicable law, legal process, or to protect our rights, property, customers, or public safety.
Business Transfers:
In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of the business transaction.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encryption technologies, access controls, and regular security monitoring. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Your Rights and Choices
You have certain rights regarding your personal information, including:
Access:
Request a copy of the personal information we hold about you.
Correction:
Request correction or update of inaccurate or incomplete personal information.
Deletion:
Request deletion of your personal information, subject to applicable legal and regulatory requirements.
Opt-Out:
You may opt out of receiving promotional emails or marketing communications by following the unsubscribe instructions included in our emails or by contacting our customer support team.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws and regulations. Once your information is no longer required, it is securely deleted, anonymized, or disposed of using appropriate security measures.