Help Center

Frequently Asked Questions

Find quick answers about bookings, payments, cancellations, refunds, self-drive cars and chauffeur services.

FAQ Section

Booking Process

Booking is quick and easy. You can reserve directly through our official website at https://www.kayracabs.com by using the booking form or "Instant Check Availability" option. You can also book via phone call at +91-9899558450 or through WhatsApp. Simply choose your car model, select the rental duration, and provide your details. Once verified, you can pick up the car from our location or request doorstep delivery within Delhi NCR.

Absolutely! You can call us at +91-9899558450 or message us on WhatsApp to book your car. Our team will guide you through the process and confirm your booking instantly.

Currently, we do not have a dedicated mobile app. However, you can easily book through our website at https://www.kayracabs.com, via phone call, or WhatsApp. We are working on an app and will launch it soon!

The verification process is quick and usually takes 15–30 minutes. Once your documents are verified, your booking is confirmed and you can pick up the car.

Yes, we offer doorstep delivery within Delhi NCR. A nominal delivery charge may apply depending on your location. Please check with our team at the time of booking for exact charges.

FAQ Section

Documents & Verification

To rent a self-drive car, you need a valid driving license, government-issued photo ID (like Aadhaar/Passport), and sometimes a security deposit. Foreign nationals must provide an international driving permit along with their passport. These documents ensure safe, verified rentals for all customers.

No, a physical or original driving license is mandatory. However, you can use a digital copy (DigiLocker or mParivahan) for verification, but the original must be shown at the time of pickup.

Yes, the security deposit is fully refundable. It is usually returned within 4 days after the car is returned, subject to no damages or traffic challans.

Foreign nationals must provide a valid International Driving Permit (IDP), their original passport, valid visa, and a government-issued photo ID from their home country.

Yes, you can show a digital copy from DigiLocker or mParivahan for verification. However, we recommend carrying the original physical license to avoid any issues during police checks.

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