Privacy Policy of Kayra Cabs

we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services, including our website, mobile app, and other platforms. By accessing or using our services, you agree to the terms outlined in this policy.

Information We Collect

We may collect various types of information to provide and improve our services, including:

Personal Identification Information: Name, contact details (phone number, email address), address, date of birth, driver’s license details, and payment information.

Booking and Trip Details: Pickup and drop-off locations, travel dates, vehicle preferences, and trip history.

Device and Usage Data: IP address, device type, browser type, operating system, and browsing behavior on our website or app.

Location Data: When you enable location services, we may collect real-time geographic data to facilitate vehicle pickup and navigation. How We Use Your Information

Your data is used to:

Process your bookings and manage your reservations.

Verify your identity and ensure security.

Communicate with you regarding your bookings, promotions, or service updates.

Improve our platform’s functionality and personalize your experience.

Provide customer support and resolve issues.

Comply with legal obligations and enforce our terms of service.

Sharing Your Data

We do not sell or rent your personal information.

Service Providers: Third-party vendors who assist with payment processing, vehicle maintenance, customer support, and IT services.

Legal Authorities: When required by law or to protect our rights, safety, or property.

Business Transfers: In case of mergers, acquisitions, or sale of assets, your data may be transferred as part of the transaction.

Data Security: We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. Despite these measures, no method of transmission over the internet is entirely secure; therefore, we cannot guarantee absolute security.

Your Rights and Choices

You have rights regarding your personal data, including:

Access: Request details of the data we hold about you.

Correction: Update or correct inaccurate or incomplete information.

Deletion: Request deletion of your data, subject to legal obligations.

Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.

Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, it is securely deleted or anonymized.