All bookings must be made in advance through our website, phone, or other authorized channels. A confirmation message will be sent upon successful booking.
Payments can be made via cash, UPI, credit/debit cards, or online banking. Full or partial payment may be required before the ride.
Customers can cancel bookings per our cancellation policy. Refunds, if applicable, will be processed within the stipulated time based on the cancellation terms.
We strive to provide timely services, but unforeseen circumstances such as traffic, weather, or technical issues may cause delays. Kayra Cabs is not liable for such delays.
Customers are responsible for their belongings during the ride. Kayra Cabs is not liable for any lost or damaged personal items.
Our drivers are professionally trained and background-verified. Passengers must follow safety instructions and treat drivers with respect. Any misconduct may result in service denial.
We ensure well-maintained and clean vehicles for every ride. If any issues arise, customers should inform customer support immediately.
Additional charges may apply for tolls, parking, and driver allowances for outstation trips. Customers should confirm pricing before booking.
Consumption of alcohol, smoking, or carrying illegal substances inside the vehicle is strictly prohibited. Violation may lead to service termination.
Kayra Cabs reserves the right to update or modify these terms without prior notice. Customers should review them periodically.
While we take all necessary precautions, Kayra Cabs is not responsible for delays, accidents, or any unforeseen circumstances beyond our control.
For any disputes, complaints, or inquiries, customers can reach out to our support team for assistance.
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